Please try the following steps:


-Verify you are currently logged in


-Verify you are subscribed to the model by going to Purchases in the left column


-Clear browsing history and cache/ cookies and ensure cookies are not turned off for your device. The site uses cookies to track who has paid for what, so your account needs those to load properly!


-Log out of the site completely and log back in


-Try a different web browser (not Microsoft Edge, they won’t work with us)


-Verify you are NOT using incognito or Private Browsing mode


-If you’re using an Apple device with the Hide IP Address function turned on, you may need to apply for VPN use for the site here: https://justfor.fans/vpnrequest.php


If these steps do not work, please reach out to our support team at support@justfor.fans and include screenshots of any error messages you are receiving.