Troubleshooting
First, ensure the video wasn't sent. Go to Subscriptions & Purchases on the left menu, then click the top options for Private Media and Custom Video...
Mon, 17 Apr, 2023 at 1:28 PM
Since 2FA is a third party app, we are unable to reset the actual code on our end. If you would like us to disable your 2FA on your account so you can login...
Mon, 27 Jun, 2022 at 12:51 PM
If you cannot log in, you can reset your password by clicking “forgot password” under the login button. If you are already logged in, click on “Account...
Thu, 8 Apr, 2021 at 12:52 PM
Please try the following steps: -Verify you are currently logged in -Verify you are subscribed to the model by going to Purchases in the left column...
Mon, 27 Jun, 2022 at 12:24 PM
In the case of emails like this it is usually not our site. We have a strict vetting process for models to confirm their identity. Please check the URL ...
Mon, 7 Nov, 2022 at 11:09 PM
Log out of JustFor.Fans Clear your browsing data Close the browser completely Open a new internet browsing session and log into JFF Send a new...
Tue, 23 Mar, 2021 at 1:13 PM
The Rate Limited error means that you’re trying to log in too often in a short time period. This usually happens if you double click the login button, or ...
Mon, 27 Jun, 2022 at 12:28 PM
The error code 224003 is a prominent issue that users face while playing a video on a browser like Safari, Chrome, or Firefox. In this, the video content ...
Mon, 27 Jun, 2022 at 12:37 PM
Error code 100013 could happen for a number of reasons, but it is a Mac specific error. Generally it means you need to update either the device or the bro...
Mon, 27 Jun, 2022 at 12:38 PM
You may need to check your Gender Filter settings to see if you've chosen genders to video. To do so, go into the left-hand menu, and select Browse Mo...
Mon, 27 Jun, 2022 at 12:42 PM