Cryptocurrency goes through a third party, so it can sometimes take a little time to reach your account. Please allow up to one hour for the funds to be reflected on your JustFor.Fans account, once you successfully transfer them.
If the funds are still not showing after an hour, please copy and paste (not a screenshot) the following information in an email to support@justfor.fans so we can locate the transaction and credit your account:
Date sent:
Amount sent in $USD:
Payment ID (found in verification email from NOWPayments):
If no payment ID received, please send all three pieces of information below, as well as the date and amount sent:
Transaction Hash/ Tx Hash:
Wallet ID sent FROM:
Wallet ID sent TO:
You are more than welcome to copy and paste the above with the information right next to it, just to make life a little easier!
Since the value of cryptocurrency fluctuates, the amount added to your wallet may be slightly different than the amount originally loaded. Unfortunately we do not control this on our end, and this is not something we can change.