Cryptocurrency goes through a third party, so it can sometimes take a little time to reach your account. Please allow up to one hour for the funds to be reflected on your JustFor.Fans account, once you successfully transfer them.
If the funds are still not showing after an hour, please copy and paste (not a screenshot) the following information in an email to support@justfor.fans so we can locate the transaction and credit your account:
Wallet ID sent FROM:
Wallet ID sent TO:
Date sent:
Amount sent:
Transaction ID / Tx Hash:
OR Order ID / Payment ID:
Since the value of cryptocurrency fluctuates, the amount added to your wallet may be slightly different than the amount originally loaded. Unfortunately we do not control this on our end, and this is not something we can change.