Payment Methods & Options
We don't store your CC information on our servers at all. The bank we use sends us a token, sort of like a codename for your card specifically, that the...
Mon, 17 Apr, 2023 at 12:08 PM
Please follow these steps to add or change your card on file: 1. In the left-hand column, select the option for Credit Card/Crypto Info 2. Sel...
Tue, 16 Apr, 2024 at 10:16 AM
There are a couple reasons this could be happening. Please try the following steps before contacting support: Ensure your email is verified by clicki...
Mon, 17 Apr, 2023 at 12:14 PM
To stop recurring payments, please unsubscribe from any subscriptions that you are signed up to. To cancel the autorenew for your subscriptions: 1. ...
Mon, 17 Apr, 2023 at 12:18 PM
**Please note, this is to add funds to your wallet. To subscribe using crypto that you already added, please find the Pay Using Cryptocurrency article.** ...
Tue, 16 Apr, 2024 at 10:21 AM
Unfortunately, PayPal has a policy against using their services on site classified as a "pornography", so PayPal Debit or Credit accounts, or dire...
Mon, 17 Apr, 2023 at 12:26 PM
To deactivate your account, please follow these steps: 1. Check under Purchases and verify all subscriptions are set to not renew (they should say cance...
Fri, 21 Oct, 2022 at 2:42 PM
**Please note, if you need help adding cryptocurrency, please check How to Add Crypto to your Account, first** To pay using cryptocurrency, first, en...
Mon, 17 Apr, 2023 at 12:25 PM
The $0.99 fee applies to all recurring subscriptions paid for by credit or debit card. Recurring subscriptions include any monthly subscription that au...
Mon, 17 Apr, 2023 at 12:31 PM
Cryptocurrency goes through a third party, so it can sometimes take a little time to reach your account. Please allow up to one hour for the funds to be ref...
Tue, 16 Apr, 2024 at 10:18 AM