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Knowledge base
FAQs:
Trial FAQs
0
JFF Performer FAQ 2020
Models - Getting Started
9
Welcome to the site! Steps to become verified:
How do I upload my ID?
How do I upload a W-9 form?
What percentage of sales do I receive?
Do you have a mobile app?
View all 9
Models - Customizing Your Profile
3
How do I change my profile?
How can I make my profile more private?
How can I adjust how blurry my preview photos appear to others?
Models - Account Features & Common Questions
21
How do I edit or view my banking information on file?
What is the maximum file upload size?
I want a content category added!
How do I publish a free or public video?
Some of my photos aren’t showing up in my photo count!
View all 21
Models - Common Concerns
16
My payout is missing or late
My payout is less than I expected
How do I delete my performer account?
Some of my photos aren’t showing up in my photo count!
This isn't me! Someone is using my pictures without my permission.
View all 16
Models - Using The Consent Center
15
What is the Consent Center?
How To Collect Consent Before You Begin Filming
How do I document consent for a video already published to my page?
How do I add MY consent to all of my videos in bulk?
How do I see which consent requests I have received from other models?
View all 15
JFF Fan FAQ 2020
Payment Methods & Options
21
How do I delete my credit card?
How can I add or update my credit card?
Why was my card declined?
How do I cancel a subscription?
How to add crypto to your account
View all 21
Using Features
32
How do I become an affiliate?
How do I change my subscription tier?
How do I find models by name or username? How do I find my favorite performer?
How do I use a promo code?
How do I access a live cam show?
View all 32
Troubleshooting
15
I made a video purchase but the model hasn't sent it, what can I do?
How do I reset 2 Factor Authentication?
How do I reset my password?
I can't watch videos, or videos only play for a few seconds
This isn't me! Someone is using my pictures without my permission!
View all 15
Ayuda en Español
18
Tarjeta Rechazada - Relacionado con el ciclo de vida
Tarjeta Rechazada - Mantener o No Honrar
Tarjeta Rechazada - Relacionada con la política
Tarjeta Rechazada - Relacionado con la seguridad o sospecha de fraude
No Se Puede Suscribir
View all 18